FAQ’s

Welcome to our FAQ’s page!

Here you will find the answers to some of the most commonly asked questions, if you have a question that is not answered below please email us at accounts@digicomsolutions.biz and we will get back to you as soon as we can.

How can I open a Trade Account?

Please click on the ‘Open Account’ tab above, you can now complete the Trade Application Form on-line which will be submitted to us directly. If you prefer you can download the Trade Application Form and  fax or post it back to us. Our contact details can be found on our Contact Us page.

How long will it take to open my account?

Most accounts are open within 24-48 hours from when we receive your completed Trade Application Form. Please ensure all parts of the application form are completed and signed and returned to us with the relevant documents to help speed up the account opening process.

I am a sole trader, can I open an account with you?

Yes.  You do not need to be a limited company in order to purchase from us. However, we do need to verify that you are a re-seller.

I am a new company, can I open an account with you?

You need to have been trading for at least 3 months to qualify opening a trade account with us.

Do you provide a ‘Drop-Shipping’ service?

No we do not  provide a drop-shipping service. All orders placed will be delivered directly to you/your business premises.

Do you have a minimum order quantity (MOQ)?

Yes minimum order quantities do apply. We are an electronics distribution company and therefore sell in bulk quantity. MOQ’s vary and will be discussed at the time of order.

Before I open my account, can you send me a price list?

No, we will not offer you a price list before you have opened an account.

Will I have an account manager?

Yes, you will have your own dedicated account manager who will get in touch with you to discuss your requirements as soon as your account is open.